Last Updated: 6 July 2026
At Hengdamas Hardware Sdn. Bhd. (“Company”, “we”, “our”, or “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://hengdamashardware.com.
By accessing or using this website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you use our website, we may collect the following information:
Personal Information
We may collect personal information that you voluntarily provide through our Contact Form, including:
- Full Name
- Email Address
- Phone Number
- Company Name (if provided)
- Message or Product Enquiry
Providing this information is voluntary, but it may be necessary for us to respond to your enquiry.
Usage Information
We may automatically collect certain technical information such as:
- IP Address
- Browser Type
- Device Information
- Pages Visited
- Date and Time of Visit
- Website Usage Statistics
This information helps us improve the performance and usability of our website.
2. How We Use Your Information
We use your information for the following purposes:
- Responding to product enquiries
- Providing quotations upon request
- Communicating with customers
- Improving our website and services
- Monitoring website performance and security
- Complying with applicable legal obligations
We do not sell or rent your personal information to third parties.
3. Contact Form
Information submitted through our Contact Form is used solely for responding to enquiries and providing quotations related to our products and services.
We will only use the information you provide for customer communication and support.
4. Cookies
Our website uses cookies to enhance your browsing experience and improve website functionality.
Cookies may be used to:
- Remember user preferences
- Improve website performance
- Analyse website traffic
- Maintain website security
You may disable cookies through your browser settings. However, some features of the website may not function properly.
5. Third-Party Services
Our website may use third-party services, including:
- Google Maps
- Contact Form Plugin
These third-party services may collect certain information according to their own privacy policies. We encourage users to review the privacy policies of these third-party providers.
6. Data Security
We implement reasonable administrative and technical measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your information, no method of electronic transmission or internet storage is completely secure. Therefore, we cannot guarantee absolute security.
7. Data Retention
We retain personal information only for as long as necessary to:
- Respond to enquiries
- Provide customer support
- Fulfil legal obligations
- Maintain business records
When personal information is no longer required, it will be securely deleted or destroyed.
8. Your Rights
You have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your personal information (where applicable)
- Withdraw your consent for us to use your personal information
To exercise these rights, please contact us using the details below.
9. Links to Other Websites
Our website may contain links to third-party websites for your convenience.
We are not responsible for the privacy practices or content of those external websites. Users are encouraged to review the privacy policies of any third-party websites they visit.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page together with the updated revision date.
Users are encouraged to review this page periodically to stay informed of any updates.
11. Contact Us
If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us:
Hengdamas Hardware Sdn. Bhd.
Website: https://hengdamashardware.com
Email: hengdamas7733@gmail.com
Phone: 09-260 9376